Deposit/Disconnect Policy

A deposit may be required at the time of application for service if a customer previously had any unpaid balances with Marshall Municipal Utilities that were turned over to our collection agency. The unpaid balance and a deposit of $100.00 will need to be paid in full before services can begin.

A deposit of $100.00 will also be required each time a customer is shut-off for non-payment, including limiters that are placed on meters. If businesses are shut off for non-payment they will be charged twice the amount of an average monthly billing or $100.00; whichever is greater.

The customer is required to pay in full the outstanding bill, the deposit, and all other costs incurred, before MMU will reconnect service.

Upon termination of service, with all bills paid in full, the deposit will be returned to the customer within 45 days. If a consumer deposit is required on your account in accordance with the above criteria, please contact Marshall Municipal Utilities to make arrangements and discuss possible options.

Interest is paid on all deposits held by MMU and the interest rate is set on an annual basis by the Minnesota Department of Commerce. The interest rate for 2020 is 1.5%.






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