Utility Billing Online
Visit www.municipalonlinepayments.com to use a VISA or MasterCard credit/debit card to make a one time quick payment or create an account to view account details and allow for recurring bill payments. You will need your account number and last payment amount for quick pay and for creating an account.
Pay by Phone
Call 1-866-238-4097 to use your VISA or MasterCard credit/debit card to make your payment by phone. You will need your account number and street address. We are not able to accept credit/debit card payments over the phone at our local Customer Service phone number.
Check, Cash, Cashier’s Check or Money Order
- By Mail – Mail your payment in the return envelope enclosed with your mailed bill, or mail to: Marshall Municipal Utilities, 113 South 4th St, Marshall, MN 56258.
- Drop Box – Located in the parking lot in front of MMU. Envelopes are provided at the drop box.
- Drive Up Window or Indoor Lobby – Monday through Friday, 8:00 AM to 4:30 PM, excluding holidays.
Set Up Bill Pay Through Your Bank
Contact your bank to inquire about their bill-pay service option(s) and fee(s).
Other Billing and Payment Considerations
Customers may enroll in paperless billing to have your monthly bill delivered to your email instead of waiting for it to arrive in the mail. You can enroll by calling MMU Customer Service at 507-537-7005 or updating the contact preferences on your Utility Billing online account.
Budget Billing is a service available for residential customers wishing to make the same monthly payment amount throughout the year. Monthly payment amounts are calculated based on the consumption history of the preceding 12 months. This plan begins in January and is reconciled the following December. For more information about Budget Billing, please contact the MMU Office or CLICK HERE to download a Budget Billing Application form.
For customers who are having difficulty paying their bills, other payment plans may be available including the acceptance of partial payments and/or delaying payments. Payment plans will be offered to customers on an individual basis and must be mutually acceptable to both the customer and MMU. For more information, please contact the MMU Office.
Returned Payment Fee
If a payment is returned for insufficient funds or a closed account, a $20 fee will be added to the customer's bill.
For questions about any of MMU’s payment options, please contact us at 507-537-7005.
MMU Utilities Office is located at 113 South 4th Street, Marshall MN 56258.